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FAQ's

General
Account & Banking
Services & Support

Zambia Industrial Commercial Bank Limited (ZICB) is a new Bank that was incorporated on the 31st of August 2017.

No. The bank was created as part of the Restructuring Plan of Bank of Zambia for Intermarket Banking Corporation Limited (IBC) (In Possession), which was possessed by the Bank of Zambia in November 2016.

Therefore, ZICB is a separate legal entity. Intermarket Banking Corporation Limited (In Possession) continues to exist under possession by the Bank of Zambia.

Yes. We will introduce new products and services to meet the needs of our customers.

Individual accounts will earn interest based on whether or not the new account is interest bearing. However, interest will only start to accrue from the date ZICB starts to operate.

The Bank was officially launched on the 28th of October, 2018.

Some branch officers will be retained in line with the needs of ZICB.

Account numbers will change, and old account types will be the closest match with the new account types that will be introduced.

Visit your nearest Branch to learn more about our products offering.

ZICB currently has 2 branches: Lusaka Main Branch and Kitwe Branch.

ZICB is part owned by government under the Industrial Development Corporation (IDC) and has other financially strong shareholders. The bank therefore has a very strong balance sheet and has recruited an experienced management team. (Refer to shareholding details above).

Yes. However, applicable Terms & Conditions will apply.

Yes.

Head Office 
5th Floor, KK Mall – Office Block
Stand No. 27395,
Alick Nkhata Road,
Mass Media,
Lusaka, Zambia
Tel +26 (0) 211 227 273  / +26 (0) 211 233 707
Fax +26 (0) 211 227 274

Head Office Operating Hours
Mon – Friday 08:00hrs – 17:00hrs 

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